Janet Beesting Nelson

As a registered nurse case manager and patient advocate, I bring together my clinical expertise and patient-centered approach in order to serve as a connection between the individual patient or client, the provider, the payer, and the community. I provide on-going health maintenance, care coordination and transition of care interventions, navigate health insurance claims and billing, help understand diagnosis and treatment options, manage medications and chronic disease, and facilitate communication between provider team and patient/caregiver. 

University of Utah, BS Nursing, summa cum laude, 2007
Florida State University, BA English, cum laude, 1984

As an RN working on a busy med/surg floor and in the ICU, I realized how important it was for every patient to have someone present to advocate for them. As a Case Manager for a Medicare Advantage plan, I discovered how difficult it was for individual patients to navigate the system to get the care they need. Between denied coverage or failed discharge planning and overworked, understaffed providers, it can take numerous follow up calls and countless hours of worry to get the home health services or equipment you need, or the right diagnostic testing or a referral to a specialist. My clinical background as a critical care nurse and as a nurse case manager have given me a unique understanding of the clinical and business sides of the healthcare system and how to navigate both worlds. My own personal journey caring for loved ones experiencing dementia and navigating end-of-life decisions gave me an understanding of those challenges and how to plan for them.  As a Board Certified Patient Advocate, I leverage that expertise to champion for my clients.  

Registered nurse with experience in med/surg and ICU at VA hospital, received CRNI certification (infusion) and Pain Resource Nurse designation. Have expertise in navigating health insurance, including Medicare plans.